Smarcomms Review
Luis from Snack Club
January 8, 2024
Luis on using Smarcomms:
Time is the main benefit as well as having an expert design posts and content creation.
Background
Snack Club since launching in 2017 in Guadalajara, Mexico, has become a lead supplier of personalized healthy snacks as amenities for the hospitality industry in Mexico. We realized that most of the snack suppliers want to sell their products with their brand in a traditional Business to Consumer business model.
SCSocial Media Content
Posts created for Snack Club · via Smarcomms
Tell us about your brand! When did you launch, where are you headquartered, what moved you to start your business?
Based on years of experience and research we found out that there is a great opportunity to enter the hospitality industry with personalized snacks with the logo of our customers (hotels and resorts in Mexico) in a Business to Business model. Mexico is a top 5 tourist destination in the world which represents a great opportunity for us to help our customers elevate the experience of their guests during their stay. Our priority is our customers brand and their guests experience, so we personalize the snack packaging with their logo or design to help them reinforce their brand strategy and elevate their guests experience during their stay.
What are some of your other favorite services/apps/tools for managing your social media presence?
Smarcomms, VistaCreate.
What other methods/strategies did you try in order to address those issues prior to using Smarcomms?
Tried. Fix to VistaCreate App.
How did you learn about Smarcomms?
Ads on instagram.
How long have you been using Smarcomms?
1 month.
What prompted you to move forward with Smarcomms?
The possibility to have content posted on a regular basis in the two main social networks that we use without me having to dedicate time to it. It gives me the opportunity to focus on sales which is my area of expertise.
Have you tried any of our competitors? If so, why did you choose Smarcomms instead?
No.
How are you benefitting from using Smarcomms? i.e. 10 hours saved per week, 15 new enquiries from social media etc.
Definitely time is the main benefit as well as having an expert design posts and content creation.
Anything else you’re proud to share?
What sets us apart is the level of customization we offer; our customers can choose from the snacks, eco-friendly packaging, packaging color, we personalize it with the logo or design of their choice and we deliver it anywhere in Mexico.
Do you have any changes you’d like to see made with Smarcomms? Any ideas for the team?
Have Spanish as a language for content creation, not only English.
Do you have any advice for other Smarcomms users?
Try to share as many pictures or images as possible to the smarcomms team and let them do the creative part.
What is one thing you want customers to take away from your business? What are you truly selling?
We help our customers elevate their guests experience while reinforcing their brand strategy through healthy snacks with customized packaging with their logo as an amenity for their guests.
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Thanks to Snack Club for sharing their experience with Smarcomms. If you're looking for healthy snacks, then check them out.
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