Smarcomms Review
Idainius from My Window Washing
July 2, 2023
Idainius on using Smarcomms:
It was so easy to get support and advice.
Background
We have years of hands-on experience providing our residential and commercial customers with dedicated and efficient window washing service. Whether you need a one-time cleaning to freshen up your home’s windows or ongoing maintenance for your office building, we’ve got you covered. Our teams of skilled window cleaning professionals are dedicated to providing top-notch service that leaves your windows sparkling clean and streak-free.
SCSocial Media Content
Posts created for My Window Washing · via Smarcomms
Tell us about your brand! When did you launch, where are you headquartered, what moved you to start your business?
My Window Washing and Gutter Cleaning started in 2003, in Chicago, serving city of Chicago and all suburbs. Provide window cleaning, gutter cleaning, power washing, solar panel cleaning, ice dam removal for residential and business customers. Started by professional window washers with the goal to provide better customer service, and higher quality at competitive costs.
What are some of your other favorite services/apps/tools for managing your social media presence?
Brightlocal – posting on google, monitoring rankings, dba platform – google posts, review management tool.
What other methods/strategies did you try in order to address those issues prior to using Smarcomms?
We used planable.io to create posts and upload them to the social media channels. It still took too much time away from running the business, so it never worked for us.”
How did you learn about Smarcomms?
From facebook.
How long have you been using Smarcomms?
2 months.
What prompted you to move forward with Smarcomms?
Reasonable costs, and the ability to free myself from having to create posts, allowing me to concentrate on running the business.
Have you tried any of our competitors? If so, why did you choose Smarcomms instead?
We tried a few different services. We had a social media. But canceled because the costs were too high, and the service wasn’t that good. They only posted a few times per month.
How are you benefitting from using Smarcomms? i.e. 10 hours saved per week, 15 new enquiries from social media etc.
I think we mostly benefit by saving time and actually having consistent social media presence. By my estimations, we save from 5 to 8 hours per week. That is a full work day!
Anything else you’re proud to share?
We also signed up to have Smarcomms run facebook adds for us and are really looking forward to see how that’s going to work. Also, I’d like to compliment you guys on your communication with clients. I had questions I wanted addressed and it was so easy to get support and advice.”
Do you have any changes you’d like to see made with Smarcomms? Any ideas for the team?
Since this is just the beginning of our journey with Smarcomms, and I’m still learning how the system works, I can’t comment on the changes needed. Although I think it would be great for customers to be able to upload media files to the designated folder in the dashboard instead of sending support tickets with files.
Do you have any advice for other Smarcomms users?
My advice would be to try the service, and you’ll be surprised by how much time it saves you and how easy it is to get started and use the platform.
What is one thing you want customers to take away from your business? What are you truly selling?
Quality over cost. Instead of cutting corners providing mediocre service to customers for the cheapest price, we provide the service that is second to none for the price that is competitive in the area.”
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Thanks to My Window Washing for sharing their experience with Smarcomms. If you're looking for exceptional window washers, then check them out.
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