Smarcomms Review
Adam from LimeTree
November 13, 2023
Adam on using Smarcomms:
The feedback on our Smarcomms designed posts has been very encouraging and people have noticed a change.
Background
Founded in late 2013 by Managing Director Adam Douglas, the business was born out of frustration with limited choice in materials and finishes for Outdoor Kitchens.
SCSocial Media Content
Posts created for LimeTree · via Smarcomms
Tell us about your brand! When did you launch, where are you headquartered, what moved you to start your business?
Our business was launched in March 2014 so we are coming up to a 10-year anniversary. We are based in South East Melbourne, Victoria, Australia and also now have a location servicing Brisbane and the Gold Coast in Queensland Australia.
Our business was started due to a lack of designer finishes for the Outdoor Kitchen space. If it wasn’t stainless or black it didn’t exist. Our founder and Managing Director Adam Douglas was working with a benchtop material that was 100% UV stable and suitable for outdoors where a lot of others were not. We saw an opportunity to specialise in this growing niche of outdoor cooking and entertaining. Nearly 10 years on and more than 1200 completed projects the LimeTree Alfreco brand continues to grow through custom design, quality finishes, and a growing range of associated appliances.
What are some of your other favorite services/apps/tools for managing your social media presence?
We live in HubSpot as a CRM and complete CMS system. Our website is housed on the HubSpot platform. We have found our clients live on either Facebook or Instagram so this is where we post quite a bit.
What other methods/strategies did you try in order to address those issues prior to using Smarcomms?
We tried an agency. The process was slow and required approval. It was also expensive and inefficient.
How did you learn about Smarcomms?
I enquired on a Facebook ad.
How long have you been using Smarcomms?
3 weeks.
What prompted you to move forward with Smarcomms?
I didn’t have to sign up for a time-bound contract so I was happy to test the process to see if it would fit our business as it seemed simple and affordable.
Have you tried any of our competitors? If so, why did you choose Smarcomms instead?
No.
How are you benefitting from using Smarcomms? i.e. 10 hours saved per week, 15 new enquiries from social media etc.
Our social media posts are more professionally presented. I’ve saved hours on agency collaboration and do very little other than to approve or edit each weeks batch of posts.
Anything else you’re proud to share?
The feedback on our Smarcomms designed posts has been very encouraging and people have noticed a change.
Do you have any changes you’d like to see made with Smarcomms? Any ideas for the team?
Not at this early stage.
Do you have any advice for other Smarcomms users?
Too early in the process.
What is one thing you want customers to take away from your business? What are you truly selling?
An improvement and upgrade to their family’s lifestyle when dining and entertaining outdoors.
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Thanks to LimeTree for sharing their experience with Smarcomms. If you're looking for outdoor kitchen, then check them out.
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